Reference

Privacy Policy: What We Collect and Why

Your ck44sap account runs on a small set of records: your mobile number, your login details, and the bKash, Nagad or Rocket transaction references tied to your wallet.

Mobile number and login recordsWallet transaction references onlyCookies you can switch offYour request, our written reply

See the Lobby Read FAQ

How We Treat Your Account Data

ck44sap Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep your mobile number so you can log in with an OTP, and we keep a record of each bKash, Nagad, Rocket or Upay transfer so your account wallet shows the right balance. That is the core of it. We do not ask for your

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wallet PIN, and no support agent will ever request it — if someone does, it is not us. Payment references are logged for reconciliation, dispute handling and the record-keeping that applies to licensed operators where such rules exist. Cookies do the housekeeping: they keep you signed
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in on mobile, remember your language choice, and show us where pages stall so we can fix them. You can block them in your browser, though the lobby will log you out more often. We hold this data only as long as your account is open
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plus whatever period local record-keeping rules require, then it is deleted or stripped of anything that points back to you. Availability of any feature here depends on your local law and eligible regions, and rules differ by country, so nothing on this page is a promise
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that a given service is lawful where you are. If a rule in your area requires us to change how we handle a record, we will write to you through the contact details on your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACHING OUR TEAM

Ask Us About Your Data Directly

Data questions go through the same support desk that handles your wallet issues, so you are not chasing a separate department. Write in from the mobile number on your account and tell us what you need: a copy of your records, a correction to a name or number, or deletion once your balance is cleared. We reply in writing so you have the answer on file. Keep it to email or live chat — we never ask for your wallet PIN or OTP, and any message that does is not from ck44sap.

Email request Send from the address or mobile number linked to your account so we can match it without extra checks, and put 'data request' in the subject line.

Live chat Open chat from your logged-in dashboard on mobile or desktop. It is the quickest route for cookie questions and login problems, including OTP delays.

Formal complaint If our written answer does not settle it, ask for the complaint to be escalated. You will get a reference number and a named handler for the thread.

HOW WE HANDLE IT

Open the Details on Cookies and Security

Most privacy worries come down to four practical things: what sits on your device, who inside the company can see your file, how long we keep it, and how you get it changed. Here is where we stand on each, written plainly, so you can decide before you open an account rather than after.

Cookies and device storage

We use cookies to hold your session and language choice. Clear them in your browser settings and you stay logged out until the next OTP; nothing about your wallet balance is lost.

Who sees your file

Account and payment records are limited to staff who need them for verification, reconciliation or your own support ticket. They are not sold, and they are not handed to advertisers.

Retention after closure

We keep transaction records while the account is active and for the period local rules require afterwards for audit purposes. Once that passes, records are deleted or anonymised.

Changing your record

Request a copy, correction or deletion in writing. We verify you through the registered mobile number before acting, and confirm what changed in a reply you can keep.

What You Ask Us Most

These are the questions that land in our inbox most often about data and privacy. If yours is not here, message support from your registered number and we will answer it directly. Nothing on this page overrides your local law, and availability of the lobby depends on your eligible region.

Your mobile number, login credentials, device and browser details, and the references for each bKash, Nagad, Rocket or Upay transfer on your account. We do not store your wallet PIN or your OTP.

No. You enter the PIN inside the bKash, Nagad or Rocket app, not on our pages. We only receive a transaction reference and the amount, which we match to your account wallet.

Yes. Message support from your registered mobile number and ask for a copy of your account records. We verify it is you first, then send the details in writing.

Clear any remaining balance, then send a deletion request from your registered number. We close the account, keep only what local record-keeping rules require, and confirm in writing when it is done.

Providers such as Pragmatic Play, PG Soft and Evolution receive game session data, not your payment details. Your wallet information stays with us and is not passed on for their marketing.

The account stays as it is until you ask us to close it. After closure we hold transaction records for the period local rules set, then delete or anonymise them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCk44Sap Banking Accountck44sap Login

Privacy Policy: What We Collect and Why

Ask Us About Your Data Directly

Open the Details on Cookies and Security

What You Ask Us Most

01 What personal data does ck44sap keep about me?

02 Do you store my bKash or Nagad PIN?

03 Can I get a copy of the data you hold on me?

04 How do I ask you to delete my account data?

05 Do you share my details with game providers?

06 What happens to my data if I stop using the lobby?

Privacy Policy

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